Thank you for choosing Live Proxies! Our digital product is designed to help you with your internet needs by providing high-quality proxies along with necessary tools to optimize your browsing experience. We strive to ensure that our products and services meet your expectations and provide a satisfying experience for all our users.
1. ALL SALES ARE FINAL, NO REFUND POLICY
We have a no-refund policy for our digital products. Due to the technical nature of our product and its dependence on third-party software and services, we cannot guarantee 100% satisfaction for all customers. However, we strive to provide the same high-quality product and services to all our users. Therefore, we do not offer refunds for change of mind, dissatisfaction with our product, or any other reason.
There are certain circumstances under which refunds may be issued. If there is a technical issue on our end that prevents the user from accessing the product, we will compensate the user with free data or a free extension. In some cases, we may also issue a refund of the plan. If a user purchases the wrong product accidentally and has not used it, they may request a refund within 3 days of purchase.
3. MANUAL BASISO
Our services are offered on a manual basis, and we do not offer auto-renewal or subscription services. Clients make purchases with full knowledge of the product and its features.
Refunds are subject to limitations. We will only issue a refund if the user has not used the product or service, and the refund request is made within 3 days of purchase.
5. GOVERNING LAW
This Policy shall be governed and construed in accordance with the laws of the United States of America, without giving effect to its conflict of laws provisions.
Our no-refund policy is communicated to customers before they finalize their purchase on the Stripe checkout page. By clicking the box to confirm the purchase, the user acknowledges and agrees to our refund policy.
7. DISPUTE RESOLUTION
Any disputes arising under or in connection with this Policy shall be resolved exclusively through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association.
We reserve the right to modify or update this Policy at any time without prior notice to you. We encourage you to review this Policy periodically for any changes. Your continued use of our services following any modifications to this Policy constitutes your acceptance of such modifications.
If you have any questions or concerns about this Refund Policy, please contact our customer support team at [email protected].